ForExcel Healthcare Service is the trading name of Forexcel Healthcare Limited; a Home Care Company registered with the CQC to provide personal care services to adults, at the comfort and safety of their homes.
We are committed to building reputation and inspiring quality in the domiciliary care industry through efficient and effective service delivery and customer satisfaction.
Our Homecare staff provides excellent supported living, domiciliary care and other support services to a wide range of people with physical disabilities, acquired brain injuries (ABIs), learning disabilities, autism and mental health issues.
Our rigorous selection process, which includes personal interviews, competency testing, psychometric testing, reference checks and background clearance (DBS,SOVA,POCA) ensures that only the right individual with the right attitude will deliver the care services.
Our compliance system means we are aware of all our staff training and documentation and our employees are encouraged to maintain and update all their skills on a regular basis so that they are up to date with the latest care methods and ways of looking after our clients
When we are contacted or book for assessment. Our team goes out to conduct the assessment.
When all the boxes are picked, we sign off.
We the analyse the content of the care plan, to determine the workforce or number of staff required. We make recommend where possible to the client, if we find any gap betwen what was proposed and what the level of care is needed
We deliver according to content of the agreement
We recognized that families have needs for caregivers that provide non-medical home care services, at a price that most people could afford. The common practice in the industry requires hourly minimums and it is common to be assigned a caregiver whose skills does not match with your individual personal needs. We also understand that to make a successful relationship between a caregiver and client, skills were not enough, personality and compatibility plays as much a role as skills.
We are an affordable Home Care business distinguished from the high street because we tailor our services to the needs of our clientse, we are more result and quality driven as against profit and numbers. We have a strong screening process for registered caregivers.
Using a regulated and efficient care company like ours means you are in control and have more choices.
We are a family business and as such have great family values at heart, building our business on the strength of the reputation in our local community and the service we deliver.